Policies
Digital Delivery Policy
Last updated: 5 October 2026
Digital products and physical shipping
EDUNAMI currently provides digital learning products through this website. No physical parcel or shipping service is involved for a digital product. A product page describes the particular content, file format, or service included.
When access is available
After payment is confirmed, eligible downloadable products appear in the signed-in learner account under Your Library & Orders. The order confirmation email may also include an access link. Access depends on the product being published with its delivery file or access instructions.
For a course, workshop, or other service, use the access or participation instructions shown on that product or event page and in the confirmation communication.
If you cannot access a purchase
Sign in with the email address used for the order and check Your Library & Orders. Confirm that the order shows a successful payment. If access is missing, a download link fails, or payment succeeded without delivery, contact us at edunami.in@gmail.com and include the order number and account email. Do not email card details, CVV, UPI PIN, or passwords.
We will review the order and access status and help restore access or assess the issue under the Refund & Cancellation Policy.
Changes to delivery
Delivery methods may differ by product and may be updated where needed to maintain access. Material changes to a specific offering will be described on its product or event page.
Contact
Support email: edunami.in@gmail.com
Website: https://edunami.co.in/